Yordamchi

Privacy Policy

Last updated: 2025-06-23

🛡️ Privacy at a Glance

This summary provides the key highlights of our privacy policy. For full details, please read the complete policy below.

What We Collect

We collect info you provide (like name/email), your conversation history to improve the AI, and device data to keep the app working.

Why We Use Your Data

We use your data to manage your account, make the app better, provide support, and ensure security.

How We Share Information

We don't sell your data. We only share it when legally required, with trusted service providers (like hosting), or as anonymous, aggregated data for analytics.

Your Control

You have the right to review, update, or delete your account information at any time through your settings or by contacting us.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App.
  • Conversation Data: The content of your conversations with the Yordamchi chatbot, including questions asked and the responses provided. We collect this to improve the service and personalize your experience.
  • Device and Usage Data: Information our servers automatically collect when you access the App, such as your mobile device ID, model and manufacturer, operating system, version information, IP address, and information about how you use the App.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

  • Create and manage your account.
  • Improve the App's performance, functionality, and our artificial intelligence models.
  • Respond to your requests and provide you with customer support.
  • Monitor and analyze usage and trends to improve your experience with the App.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, and customer service.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, marketing, analytics, and other purposes.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. You may, at any time, review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account.
  • Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

7. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 12 (or other age as required by local law). If we learn that we have collected personal information from a child under the relevant age without parental consent, we will take steps to delete that information as soon as possible.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ChuqurTech

Andijan, Uzbekistan

Email: yordamchi@chuqurtech.uz